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Return policy


First and foremost, customer service is our priority. We want you to be happy with your Airlie Square purchase. Please feel free to contact us with concerns or questions.

Our return policy is 7 days for store credit only To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. Damaged and/or used worn items are not eligible for return or exchange.

Customers must provide original receipt of purchase, gift receipt, or last four digits of the credit/debit card linked to the transaction in order to receive a store credit.

Sale items and seasonal items are considered final sale and cannot be refunded or returned.

Non-returnable items: 
- Gift cards 
- Special order items and personalized items

- Some health and personal care, including spa items and essential oils
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 7 days after purchase

Your refund will be processed and an Airlie gift card will be issued.


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