Returns policy

Returns

First and foremost, customer service is our priority. We want you to be happy with your Airlie Square purchase. Please feel free to contact us with concerns or questions.

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 


Non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Refunds 
Once your return is received, we will send you an email to notify you that we have received your returned item. 
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at airliesquare@gmail.com. 

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at airliesquare@gmail.com and send your item to: Airlie Square LLC, 1812 Brawley School Rd, MOORESVILLE NC 28117, United States. 


Shipping 
To return your product, you should mail your product to: Airlie Square LLC, 1812 Brawley School Rd, MOORESVILLE NC 28117, United States 

You will be responsible for paying for shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Contact us
Address: 279 Suite F Williamson Rd, Mooresville, NC, 28078
Call: +1 (704) 437-9614